Privacy policy
This privacy policy sets out how Shropshire Wills collects, stores, uses and protects information that you provide when you use our website. By providing information to us, you consent to Shropshire Wills processing your personal data in accordance with this policy. We may review and update this policy when required, so please check this page periodically to remain aware of any changes.
The data we collect
Shropshire Wills may collect information about you when you use our website in the following ways:
- through cookies;
- by completing forms;
- by submitting an enquiry; or
- by requesting information.
Shropshire Wills is committed to ensuring that your privacy is protected. If we ask you to provide information by which you can be identified, it will only be used in accordance with this policy.
How we use cookies
A cookie is a small file placed on your computer or device when you access a website. Cookies allow a website to recognise your computer or device.
- Session cookies expire at the end of your browsing session.
- Persistent cookies remain on your computer or device for a longer period.
The Shropshire Wills website may use both types of cookie. However, personal information such as your email address is not stored in website cookies. We may use traffic-log cookies to identify which pages are being used. This helps us analyse website traffic and improve the website for visitors. We use this information for statistical analysis, after which the data is removed from the system.
Cookies can help us provide a better website by enabling us to monitor which pages visitors find useful. A cookie does not give us access to your computer or any information about you other than data you choose to share with us. You can choose to accept or decline cookies. Most browsers accept cookies automatically, but you can usually modify your browser settings to decline them. Doing so may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to websites belonging to our partners, regulators, affiliates or other third-party organisations. When you use these links, you leave our website and we have no control over the other website. We cannot be responsible for the protection and privacy of information you provide while visiting other sites, which are not governed by this privacy policy.
We recommend reviewing the privacy policy of the website in question before submitting personal information.
How we use information submitted through forms
Our employees may access information about you to maintain our records or improve our service. Information collected through enquiry or booking forms may be used:
- to respond to enquiries;
- to provide advice and professional services;
- to send newsletters where you have chosen to receive them;
- to provide information about our services; and
- to update our administration records.
Keeping your data secure
We comply with applicable UK data-protection legislation and are committed to keeping your information secure. We maintain appropriate procedures intended to prevent unauthorised access to, or disclosure of, information collected online.
Controlling your personal information
We will not sell, distribute or lease personally identifiable information collected through the website to third parties without your permission, except where we are required to provide information to our regulators or by law.
Your rights
Under UK data-protection law, you have various rights concerning our use of your personal data.
Right of access
You have the right to request a copy of the personal data we hold about you. Your request should include enough information for us to verify your identity. We will normally respond within one month. Exceptions may apply—for example, where disclosure would reveal personal data about another person, where we are legally prevented from disclosing information, or where a request is unfounded or excessive.
Right to rectification
We aim to keep your personal data accurate and complete. Please contact us if your information is inaccurate, incomplete or has changed.
Right to erasure
You may request deletion of your personal data where, for example, it is no longer required for the purpose for which it was collected, you withdraw consent, there is no overriding legitimate interest for continued processing, or the data has been processed unlawfully.
Right to object
In certain circumstances, you may object to the processing of your personal data, including processing based on legitimate interests where there is no overriding legitimate interest, or processing for direct-marketing purposes.
Right to restrict processing
In certain circumstances, you may ask us to restrict further processing of your personal data. This may apply while we verify the accuracy of information, consider an objection to processing based on legitimate interests, or where processing is unlawful and you prefer restriction to deletion.
Right to data portability
In certain circumstances, you may ask for personal data you provided to us to be supplied to you, or another data controller, in a commonly used, machine-readable format. This may apply where processing is based on consent or performance of a contract and is carried out by automated means.
UK data-protection law provides exceptions to these rights. If an exception prevents us from complying with a request, we will explain this in our response.
Unsubscribing
If you previously agreed to receive marketing communications from Shropshire Wills, you may change your mind at any time by contacting us.
Contact us
To exercise your rights or ask a question about this policy, email helen@shropshirewills.uk or write to:
Shropshire Wills1 Barclays Bank Chambers
High Street
Newport
Shropshire
TF10 7AU